Personal information such as your name, postal address, e-mail address, and telephone and fax numbers is collected in order for FRIENDS to communicate with supporters and potential supporters by mail, telephone or e-mail for purposes that include fundraising, updating you on our activities and developments in Canadian broadcasting, and involving you in advocacy initiatives. Financial information such as banking or credit card information is collected in order to process one-time or ongoing contributions. If you contact us, we may keep a record of that correspondence. We will ask you for personal information when you subscribe to our e-mail mailing list, take part in a fax or e-mail campaign, or when you report a problem with this site. We may also occasionally ask you to complete surveys that we use for research. Personal information collected in submissions to The Dalton Camp Award is used to communicate with entrants and identify and notify winners. If you are not an existing supporter, we may obtain your personal information from an organization that has obtained your consent to share your information with other organizations, in which case the purposes for which your information was collected by that organization will continue to apply.
This site logs IP addresses and browser information for purposes of system administration, identifying technical difficulties, evaluating traffic patterns and site usage, and otherwise providing content relevant to site visitors. Information held in aggregate form may also be used to evaluate supporter demographics and involvement in FRIENDS campaigns. Temporary session cookies removed at the end of your session are used to store information such as whether you have accepted the terms and conditions for access to content in the Media Monitor section of the site. Persistent cookies may be used to record your preferences or otherwise improve your experience on the site. Information from cookies may be used in aggregate form to determine the number of unique visitor to various parts of the site or improve analysis of site traffic patterns. You can configure your web browser to refuse some or all cookies; however, if you do not accept certain cookies you may not be able to access all the features of this site.
FRIENDS discloses personal information to third parties such as financial institutions and other third party contractors for the purposes of processing contributions, maintaining internal records, and communicating with you. To support FRIENDS’ ongoing efforts to advance our cause by attracting new supporters, we occasionally share postal and/or telephone contact information (never financial information or your e-mail address) on a selective basis with third party agencies to enable you to receive communications regarding membership, services or products from other organizations, unless you withheld your permission for us to do so at the time we originally collected your information, or you subsequently advised us that you did not wish your contact information shared with others. Personal information is not shared directly with these other organizations, which receive your personal information only if you respond to a communication.
Under Canadian privacy laws, you have the right to inquire whether FRIENDS holds personal information about you, access such personal information, and correct any personal information about you that is inaccurate. If your information changes or becomes inaccurate, or if you would like FRIENDS to remove your information from our records, please send a request using one of the contact methods listed below and include your name, address, email address or telephone number, and supporter PIN, if known, so that we can identify you.
Marla Boltman – Executive Director
PO Box 246,
663 Yonge St, Toronto,
Ontario, M4Y 2L5,
Fax: (416) 968-7406
Membership in FRIENDS is free of charge and extended to both financial contributors as well as those who support FRIENDS’ values and work through their online action or interest.
You are automatically a member if you make a financial contribution to FRIENDS by mail, telephone, online or in person, take action (e.g., sign a petition, participate in an advocacy campaign, or complete a survey), or subscribe to receive email alerts from FRIENDS.
You can terminate your membership in FRIENDS at any time by notifying us using the contact information on this page.
If you are a FRIENDS member, or have otherwise opted-in to receive updates and alerts from FRIENDS, we may send you occasional news about Canadian broadcasting, email alerts when your action will make a difference, and opportunities to support FRIENDS. You may unsubscribe from FRIENDS emails at any time, while still remaining a FRIENDS member if you choose.
All FRIENDS emails contain postal and electronic contact information, together with an unsubscribe link. If you unsubscribe using the link in an email, your request will take effect promptly. If you notify us using another channel that you would like to unsubscribe from FRIENDS emails, your request will be processed no more than ten business days after receipt.
FRIENDS never shares e-mail addresses with third party organizations.
Refund Terms and Conditions
A donation to FRIENDS is generally non-refundable, but we will consider a refund within 60 days of the date of the donation in question if any of the below applies to your situation:
In the case of monthly donations, no more than two monthly payments will be refunded.
In no circumstances will FRIENDS refund any donations outside the 60-day period.
Requesting a Refund
All requests must be in writing. To request a refund, please email [email protected] or mail us at PO Box 246, 663 Yonge St, Toronto, Ontario, M4Y 2L5, and provide your full name, email, mailing address, phone number, information about the donation (date it was made, the amount, payment method) and all relevant circumstances justifying your request.
Upon receipt we will review your request and endeavour to respond to you within three business days. If the request is accepted, we will process the refund as soon as possible. Please note that it may take 10-14 business days until a refund reaches your account.
We can only issue a refund to the same credit card or account from which the donation was made. This includes all payment methods currently accepted by our organization. Any donations by cash are non-refundable.
We can make sure CBC/Radio-Canada is truly public, with fewer ads, more news, and more independence.
CBC/Radio-Canada is the beating heart of our country. CBC/Radio-Canada brings local, regional and national news to every corner of the country, and it’s fictional programming, like Schitt’s Creek, Anne with An E and Kim’s Convenience, are racking up accolades and awards worldwide.
But the CBC is in a precarious position, and it’s losing its public focus. Ads are everywhere, especially online. News spending is down. Local coverage is waning. Transparency is at an all-time low. And as the cost of producing quality drama skyrockets, CBC’s flatlining budget makes it harder and harder to tell our own stories with each passing day.
Canada needs public service media that is truly public. Here’s how we do it:
We want to restore CBC/Radio-Canada, and return its focus to public service.
We can level the playing field so more money flows back into Canada to invest in our great Canadian stories.
Canada’s biggest broadcasters aren’t Canadian. More and more, Canadians are tuning into Netflix, Amazon, Disney, and other foreign streaming services to unwind. These companies make over $1 billion per year in Canada, but have no legal obligation to finance original Canadian content, contrary to traditional broadcasters. They do invest here (when they feel like it), but dressing up Toronto to look like New York does nothing to advance Canadian culture and society.
Canada needs to force foreign streaming services to invest their fair share in original Canadian storytelling. Here’s how we do it.
We want to secure the future of Canadian storytelling for the next generation.
We need credible Canadian journalism. Democracy depends on it. We can protect it.
Canadian news is disappearing at an alarming rate. In the past ten years, half our daily papers have closed. Half of the journalistic workforce has been laid off. More than 3000 media workers have been laid off since the start of the pandemic. But it isn’t about the jobs, it’s about the stories that won’t be told, the power left unchecked, and the communities unconnected right across Canada.
Decency and democracy can’t exist without truthful, trustworthy journalism. The Trump era showed us what can happen to society when truth disappears, and we’d be wise to avoid making the same mistake in Canada.
Canada needs strong, credible, Canadian journalism to sustain our democracy, connect us to each other, and help Canadian society to progress and develop along its own path. Here’s how we do it:
We want to protect Canada’s decent, democratic society by reversing the disappearance of credible journalism across the country.
Hate, death threats, and violence have no place in traditional or social media.
Canadian media obey the law. If they publish something untrue, they can get sued. They don’t publish incitements to violence, child sexual abuse material, or other illegal content not only because it’s unethical, but also because it’s illegal. If they did, they’d end up in jail. Canada’s desire to be a fair, decent, and democratic society depends on enforcement of these rules.
Social media has thrown centuries of Canadian law and tradition out the window. Facebook and YouTube regularly broadcast material that would land any Canadian company in court: hate, incitements to violence, death threats, terrorist recruiting material, child sexual abuse material, revenge porn – you name it. These companies insist that their self-serving “community standards,” which comply with American law, take precedence over Canadian law and the will of the Canadian people.
Canada needs to enforce its own laws, and its own values, online. Here’s how we do it:
We want Canadian laws and Canadian values to govern all media equally, ending Big Tech’s impunity for breaking our laws.
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